Archive for the ‘Enterprise 2.0’ Category
I am going to start posting a roundup each week that points out interesting articles/blog posts I’ve run across over the week. I hope you find them useful. Here goes:
Step Two Design’s James Robinson provided a great post on their Column Two blog, titled Where to start with a SharePoint intranet. He discusses the importance of having a good understanding of what SharePoint can do as well as having a “crystal clear vision and direction”. I think we’ve all heard the stories about firms who started using SharePoint without understanding what they were getting into and then found themselves spending more money on development than planned.
Mark Morrell’s post, 5 simple ways to benchmark your intranet provides a variety of ideas of how to determine if your intranet is doing what it should. How does it compare to other law firm intranets (or corporate intranets for that matter)? His 5th idea speaks to having an expert review or audit done by a third-party.
Jeff Hester reminds us that Knowledge Management is Not a Software Solution in his blog post on Jeff Hester.net. I tend to think of an intranet as a tool for managing and sharing knowledge (if done right). I also subscribe to the idea that knowledge management is governed by the 80/20 rule - 80% people and 20% technology. That doesn’t mean that we need to use less technology. We need to spend more time focusing on the people it serves.
Murali Sitaram’s post on GIGAOM, Social Tools: Helping People Share What They Know, describes the use of social network or Enterprise 2.0 tools within an organization. The post focuses on knowledge transfer when onboarding a new employee and the importance of sharing what is known by employees long before they retire. He also speaks to engaging employees for better adoption of the use of these tools.
If you read an article or blog post that you found especially interesting this week, please post it using the comments feature.
Have a great weekend!
I seem to have Web 2.0 on my mind since attending the MALL Spring Meeting recently that focused on that topic or there may be a proliferation of articles and blog posts dealing with it. In any event, I have been reading, viewing videos, and clicking through slideshows on the subject – there’s lots to learn.
The Many Uses of Enterprise Wikis, CIO.com. I’ve been playing with the PBwiki and Zoho tools for various purposes but have yet to try Google Sites. Our company intranet is a PBwiki application, although we are also looking at the Zoho wiki as it seems to be easier to customize the look of the site with Zoho. I’m not too far along with these tools so you probably should check other sources, including your own test of the system to determine if I am right. A wiki intranet seems to work fine for a company of four consultants here at NPCI.
Why Change is Critical to Web 2.0 Success, MYCUSTOMER.com. Neil Davey, editor of MYCUSTOMER.com touches on one of the topics on which I regularly write and speak. Change management is a key to success in KM initiatives including those delivered using Web 2.0. He summarizes his article by writing,
There is a degree of organisational readiness that needs to be achieved in order to successfully deploy and absorb the changes associated with Web 2.0. And this change management has caught many businesses unaware.
Enterprise 2.0 Industry Matures as Businesses Grapple with its Potential, Enterprise Web 2.0. Dion Hinchcliffe always has something insightful to say about Enterprise 2.0. His April 22, 2008 posting is no different as he reports on a Forrester survey that states ”the Enterprise 2.0 space will be a 4.6 billion industry within 5 years.” He refers us to a recent report by Larry Dignan in his blog posting, Forrester: Social networking will be biggest enterprise 2.0 priority by 2013; Smaller businesses reticent.
Web 2.0 at Work: In Pursuit of Passion, This sketch presentation by Sacha Chua, an Enterprise 2.0 consultant at IBM and a passionate web 2.0 evangelist, is a fun look at the use of Web 2.0 for onboarding new employees.