Archive for the 'User-Centered Approach' Category
The Hildebrandt Headlines published on this week, included a brief Insight article focusing on how law firms are using process improvement. It also introduced a virtual seminar titled Lean Sigma: Process Improvement for Law Firms that Silvia Coulter will be presenting on Dec 3rd. I always pay attention to what Silvia has to say and would recommend [...]
We are pleased to announce the publication of Creating the Successful Law Firm Intranet published by Ark Group in association with KIM Legal. Written by Nina Platt, Laurie Southerton, and Amy Witt, the report is based on the user centric implementation method presented during last year’s webinar series of the same name. It includes chapters that discuss developing [...]
The team at Norway’s NetLife Research group has once again delivered their Bad Usebility Calendar, this time for 2009. Downloadable in 13 languages, the calendar features 48 classic design flaws. They point some of them out but you may have to think to find the others. The previous calendars for 2005 to 20o8 are also [...]
