Posts Tagged ‘Wikis’

PCWorld and WebWire report that Forrester Research released Forrester TechRadar for Information and Knowledge Management Pros: Enterprise 2.0last week predicting the Enterprise 2.0 applications that will take hold in the near future.  According to PCWorld:

The report suggests that only two of the myriad tools commonly grouped in the Enterprise 2.0 category — social networks and wikis – will find significant success in the corporate market over the next few years. Widgets, mashups, blogs, RSS and forums may find moderate success, while microblogs, prediction markets, social bookmarking and podcasts will have only minimum penetration in the enterprise, the report said.

The WebWire article/press release, Forrester Projects Which Enterprise Web 2.0 Collaboration Technologies Will Grow, Which Will Decline,  provides additional information suggesting that social networks, wikis, blogs and RSS will continue to experience growth.

coolgeeks

Permission to use granted by Geek & Poke through a Creative Commons licence

~ Nina Platt

blogs-and-wikis.jpgHelen Day’s article, Self-Service Publishing: Implement with Care, posted on the Intranet Benchmarking Forum on January 14th discusses how care is needed in the implementation of these important web tools. Besides a great list of tips, the most interesting observation made in the article is to take care not to introduce Wikis and Blogs until formal publishing processes are in place. She warns:

… it’s important to provide Wikis and Blogs only after processes for publishing “formal” information channels to the Intranet are well established. If the right people are publishing to the right place on the Intranet, and there is good editorial workflow and governance, then the Intranet is sturdy enough to add an open, less-structured layer of content. If there are no good controls in place, then handing everyone a Wiki to use will blur the lines between informal and formal communication. What’s worse, it may threaten the information structure needed to support robust personalization and effective information discovery.

Good advice.

~ Nina Platt





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